1. Who we are
Bridgeway Connect is a UK-based recruitment support and career guidance service for health and social care professionals.
We use a combination of human expertise and AI-supported tools (including our assistant, Giovanni) to help candidates understand eligibility, assess opportunities, and present themselves clearly to employers — without guarantees or pressure.
Data controller:
Bridgeway Connect Ltd
Email: admin@bridgewayconnect.co.uk
Website: https://bridgewayconnect.co.uk
2. What data we collect
We only collect information that is relevant to providing our services. This may include:
Your name and contact details (email, phone, WhatsApp)
CVs, application documents, and work history
Qualifications, registrations, and professional status
Location and role preferences
Immigration or sponsorship-related information (where relevant)
Communications with us (email, WhatsApp, forms)
Job links or roles you ask us to assess
Consent and preference records
We do not collect unnecessary data, and we do not sell personal information.
3. How we collect your data
We collect data when you:
Complete a form on our website
Contact us via email or WhatsApp
Upload documents or send job links
Interact with Giovanni or our team
Choose to be considered for roles or stored in our candidate database
4. How we use your data
We use your information to:
Assess eligibility and career pathways
Compare your profile with relevant roles
Share your profile with employers only with your consent
Provide guidance on applications, documentation, and readiness
Communicate with you about opportunities and next steps
Improve the quality and accuracy of our service
AI tools assist with analysis, organisation, and pattern recognition, but decisions about how you are represented to employers are always overseen by humans.
5. Candidate visibility and employer sharing
With your consent, we may keep your profile on our secure database and share it with employers who are actively recruiting and whose roles align with your experience and requirements.
This does not guarantee interviews, offers, or sponsorship.
It simply allows your profile to be considered when suitable opportunities arise.
You can withdraw consent at any time.
6. What we do not do
We do not sell jobs or placements
We do not guarantee visas, sponsorship, or outcomes
We do not share your data without consent
We do not use your data for unrelated marketing
We do not pressure you into paid services
7. Optional paid services
Some services (such as tailored CV writing, interview preparation, or employer research) are optional and paid.
Choosing not to use paid services will never reduce:
Free job matching
Basic guidance
Being considered for suitable roles
8. Legal basis for processing
We process your data under the following legal bases:
Consent – where you have explicitly agreed
Legitimate interest – to provide recruitment support you requested
Contractual necessity – where paid services are used
Legal obligation – where required by law
9. Data storage and security
Your data is stored securely using industry-standard systems and access controls.
We retain candidate data only for as long as it remains relevant and consented.
Inactive profiles may be reviewed or removed periodically.
10. Your rights
Under UK GDPR, you have the right to:
Access your data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request a copy of your data
To exercise any of these rights, email: admin@bridgewayconnect.co.uk
11. Cookies and tracking
Our website may use essential cookies for functionality and performance.
We do not use invasive tracking or third-party advertising cookies without notice.
12. Changes to this policy
We may update this policy as the service evolves.
The latest version will always be available on our website.
13. Contact
If you have questions about how your data is handled, please contact:
Bridgeway Connect
Email: admin@bridgewayconnect.co.uk
Website: https://bridgewayconnect.co.uk